Returns & Exchanges

We want you to love your Pretty Lavish pieces, but if something isn't quite right, you can return your items within 28 days of delivery. Please ensure all garments are unworn, in their original condition, and have all tags securely attached.

Return Process

  • 1.
    Register Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Choose Your Method

    Select your preferred return shipping carrier and generate your prepaid or printable return shipping label.

  • 3.
    Package Your Items

    Place the items in their original packaging, ensuring the parcel is securely sealed and the return label is clearly visible on the outside.

  • 4.
    Drop Off and Track

    Take your package to the nearest drop-off point and keep your proof of postage until your refund has been processed.